Refunds & Returns

Additional Information for your review

We  will not be able refund postage costs for return collectables which are unwanted or no  longer required. These costs will need to be covered by you.

 

    

 

Returns Policy:

This Returns Policy was last updated on  03/06/2022

It  is important that you check your order or items upon delivery and prior to use. If the item is damaged   upon arrival please report the issue to us immediately so that we may conduct an  investigation.

Before  attempting to return an order you will need to contact our customer  service team to request a RMA (return Authorization. Without this  number it may be difficult to process your return meaning that the  process may take longer.

  

 

If you are not happy with your purchase, prissis will accept a return of a  unused product within 30 days. Once we receive the returned item Prissis will then give a full refund (excluding shipping as we are unable to refund the initial shipping cost of your order).

Please allow 1-2 weeks for your return to be processed.

Discounted items are not eligible for a return.

Prissis will not issue refunds for products purchased through other entities, such as distributors or retail partners.

Returned items must be delivered to us unused, in original packaging  and in the condition they were received or may not be eligible for  refund or be subject to a restocking fee. We cannot be held responsible  for items damaged or lost in return shipment, therefore we recommend an  insured and trackable mail service.

We are unable to issue a refund without actual receipt of the item(s) or proof of received return delivery.

We aim to accept all returns. In the unlikely event that your funko pops, collectable toys, comics are returned to us in an unsuitable condition, we may have to send it back  to you. All goods will be inspected on return.